Like anyone who takes pride in their work we like to hear from our customers after they have experienced our service. In fact we actively seek feedback from them, be it positive or negative in order to improve our service. Let’s face it, if we disappoint you, it’s unlikely that you will come back, but happy customers tell others and they add value to our business.
The following feedback was submitted by customers who purchased our financial agreement kits and Document Review Service (Legal Advice).
You are wonderful and so is the business you’ve set up its been a pleasure from start to finish and if I hadn’t found RP Emery I might never have plucked up courage to do the legals. Happy productive, joyful life to you. Annie Holding
I would like to leave some feedback on your service. The service provided by your company was second to none! The prenuptial contract process was seamless with all the details that I wanted plus more. The service, support, the contract, examples contract and everything that came with it was faultless! I highly recommend your company and will with no hesitation use your service again! Well Done.
I recently purchased a document review service. I just wanted to say how pleased I was with the services of rpemery . In an age where time is a precious commodity your services fill the gap brilliantly . After I purchased the ag-90UC binding financial agreement document I was updated at every step through regular emails.
What attracted me was all the work was already done for the client,all we had to do was to add our personal details. I cannot recommend the document review service highly enough. Again financially it was very competitive,and all to the letter of the law. Finally the communication through phone inquiries was always received in a pleasant and friendly manner. A big thank you and I wish you even more future success.
The experience has been an exceptionally positive one. The proactive level of service has been a delightful surprise and very, very welcome. Your staff have been professional, responsive and knowledgeable. Without their help in accommodating my need for a tight turnaround I don’t believe the objective would have been achieved. I cannot express how important this was to me and how grateful I am. The lawyers assigned to both my husband and I were exactly what we each required. I am taking great enjoyment in informing friends’ lawyers, who were forecasting chaos and disaster just how comprehensive and competent the service has been. A massive THANK YOU!!!!!! Kathleen Murphy
From initial contact with Customer Support to my allocated legal representative Mr S.H, service was very helpful and informative in a way that I could understand. The process was efficient and effective. Neuza
The whole Service has been effective, efficient and my lawyer was professional, friendly and informative. I have been very impressed with RP Emery’s Service, in particular the various e-mails providing guidance. The templates are easy to follow and aren’t too confronting for the other party. Now to work on my Will. Thank you Mick Horan
What a great service. Both our solicitors where excellent, professional, and contacted us really quickly. The whole process is value for money and I would have no hesitation in recommending your services. Please pass on our best wishes to the solicitors that reviewed our documents. Kind Regards Steve Matthews
My experience was excellent. I had an urgent requirement and you were able to assist in a very short time frame. Your initial contact staff were extremely competent and my solicitor Steve H was fantastic. His phone manner provided great comfort in a very stressful situation. I have made many recommendations to others of your service from my experience. Thanks again Kym Kempe
Fantastic service! S.H. was very professional and exceeded my expectations with his prompt and informative phone calls. Larnie M
What an incredible service , it took the pain out of a very volatile situation and saved me thousands of $$. I’m so appreciative of this Brilliant service. Thank you so much
You guys were a great help to my Ex husband and I. Unbelievable how easy and almost stressless (if there’s such a word) you guys made it for us. Thank you again. Kind regards, Fajedda Flack
I was apprehensive about purchasing the agreement at first, and then similarly with the doc review service but the whole process was great. I particularly appreciated the willingness to give me assistance over the phone when I had a few questions. I thought the whole package was really good and made things relatively straightforward for us to deal with an otherwise difficult situation.
Thanks again. Danny R
The service has been fantastic from start to finish, self-explanatory and easy to use. Thanks Gaz
Thank you so much. Extremely happy about the entire process. You made my property settlement a calm, simple process in what can be a devastating time in a person’s life.
Thank you for this user friendly process. I couldn’t be more impressed! Cherrie
A great service for people on the go. The step by step emails guided us easily through the process with minimum fuss. Thanks for providing this great service.
Great service. Makes things easy and also gives you confidence that the agreement is legally correct. Troy.
I would just like to say a very big thank you. Your service has been exceptional every step of the way. The process was uncomplicated and completed very quickly. Thanks again Tina H.
It was a great product and service. I would recommend it to others Thankyou ! Paolo.
In these trying times it has been good to have a reliable company helping me through. I would like to say i will look forward to dealing with you again but not for what we have just dealt with. Best regards to you and your staff. Dave
Thank you for the excellent service… what initially seemed to be a taunting task you made uncomplicated, efficient and user-friendly. I wouldn’t hesitate to recommend your service.
Thanks guys, everything went smoothly, was easy to understand and great advice. thanks again, Leonie
Done with great professionalism. thank you. James B
Thank you very much for the hassle free and efficient service. I am extremely satisfied with the process and the price. Best Wishes, Cornelia
Thanks guys. My experience was all good. Quick, simple and very little fuss. Thanks again. Leonie G
You have a simple and easy to understand system. We had our paperwork completed within two weeks of purchase. Your people are courteous and very helpful. Thank you Jim H.
Hello, Thank you for your help. Your process was very good and easy to follow. My allocated lawyer acted promptly and was very helpful in explaining everything to me. Well done. Helen B.
Pretty straightforward and hassle free. Saved time and money. Tracey B
The service was just as advertised, straight forward and immediate. Can’t ask for more. Chris B.
I found the concept of this service is brilliant, the service you provided is efficient and very professional. Thank you. Carol W.
Excellent service at an excellent price, and with significantly reduced hassle! Thank you! Melinda.
This is an excellent service and we have been very impressed. It has all been very easy and quick. Fiona G
Thank you – the document review service was most helpful and expedient. Carolyn S.
Good system ,even for people like me with low level computer skills, however it was also great to have “real” people to talk to as well. thank you. Karen L.